Jangle App's Privacy Policy

Welcome to Jangle App. This Privacy Policy ("Policy") explains how Jangle App ("we", "Company") collects, uses, and safeguards your personal information. This Policy applies to https://jangleapp.app and all associated services.

Jangle App is a trusted online gaming and Sports Betting platform in Bangladesh. By using our services, you are considered to have agreed to this Privacy Policy. If you disagree with any part of this policy, please discontinue use of our services and contact our support team.

We believe your data belongs to you. Jangle App never sells, rents, or shares your information with third parties for commercial purposes. Our Privacy Policy is written in plain language so you can easily understand what we do with your data.

Jangle App collects information from you in several ways. Below is a detailed breakdown of what we collect and why:

Jangle App also automatically collects certain technical information such as cookies, log files, and web beacons. This data is primarily used to improve our service quality and personalize your experience.

Jangle App uses your information only for specific, legitimate purposes. We use it in the following ways to deliver our services and improve your experience:

• Account management: Creating, verifying, and maintaining your Jangle App account.
• Identity Verification (KYC): Meeting legal obligations and preventing fraud.
• Payment Processing: Ensuring deposits and withdrawals are processed securely.
• Customer Support: Resolving your issues and complaints promptly.
• Promotions & Offers: Sending relevant bonuses and offers based on your preferences.
• Security: Detecting and preventing suspicious activity.
• Responsible Gaming: Identifying signs of excessive gaming and providing timely support.
• Legal compliance: Fulfilling requirements set by applicable laws and regulatory authorities.

Jangle App never sells your data to advertising networks or shares it with marketing brokers. You can opt out of our own promotional communications at any time.

Jangle App does not sell or rent your personal information to third parties. However, limited sharing may be necessary in certain situations:

• Payment Partners: Only the information necessary for payment processing is shared with mobile banking services such as Mobile Banking, Nagad, and Rocket.
• Technology Service Providers: With trusted technology partners providing server hosting, cybersecurity, and analytics services — all bound by our confidentiality agreement.
• Law enforcement agencies: We may be required to disclose your information in response to a government order or court directive under the laws of Bangladesh.
• Fraud Prevention: With relevant authorities in the investigation of money laundering or financial fraud.

Jangle App uses cookies and similar tracking technologies. Cookies are small text files stored in your browser that help make our services more functional and user-friendly.

• Essential cookies: For login sessions and security purposes. Without these, the service will not function properly.
• Functional cookies: To remember your preferred language, theme, and other settings.
• Analytics Cookies: Which pages you spend time on and which games you play most — this data is used to improve our services.

You can disable cookies at any time through your browser settings. However, disabling certain essential cookies may cause some features of Jangle App to stop working properly.

Jangle App follows industry-standard security practices to protect your data. Our security framework includes:

• SSL/TLS Encryption: All data transmissions are secured with 256-bit SSL encryption.
• Two-Factor Authentication (2FA): Additional OTP verification upon account login.
• Firewall Protection: Advanced firewall systems to protect against cyber attacks.
• Regular Security Audits: Regular system audits conducted by third-party security experts.
• Data Backup: Regular encrypted backups stored on secure servers.
• Access control: Only authorized personnel have access to specific data.

Jangle App does not retain your data longer than necessary. How long we keep it depends on the type of data and the purpose it serves:

• Account information: For the duration the account is active and up to 5 years after closure.
• Transaction Details: 5–7 years as required by legal obligations.
• KYC documents: Up to 5 years after account closure.
• Gaming Logs: For responsible gaming monitoring for up to 3 years.
• Cookies & session data: After the session ends, or a maximum of 1 year.

Once the retention period ends, your data is either securely deleted or anonymized so that you can no longer be identified.

As a Jangle App user, you have certain important rights over your own data. We fully respect these rights:

To exercise any of these rights, contact us at [email protected]. We will respond to your request within 30 business days.

Jangle App strictly does not provide services to anyone under the age of 18. The online safety of minors is our highest priority.

• Age verification is mandatory during registration.
• If a user is found to be under 18, their account will be closed immediately.
• We do not knowingly collect data from anyone under 18 years of age.
• Parents and guardians can contact us if they have any concerns.

Jangle App may update this Privacy Policy from time to time. For significant changes, we will make every effort to notify you via notification or email. The "Last Updated" date at the top of the page always reflects the most recent version.

If you have any questions or concerns about this Privacy Policy, please get in touch with us: